Information about local suicide prevention services and supports in the Mackay, Isaac and Whitsundays region, and a listing to help you find which services are best to contact depending on your individual circumstances.

Are you or somebody you know in crisis?

 In an emergency, call 000 immediately. 

If the situation is urgent, and you or someone else is at immediate risk, call 000 or go to your closest emergency department.

There are hospitals in Mackay, Proserpine, Bowen, Moranbah, Collinsville, Dysart, Clermont and Sarina for crisis presentations.

If you are supporting someone who has a plan to harm themselves, do not leave the person alone, unless you are concerned for your own safety.

Search My Community Directory for services near you

My Community Directory provides a common platform for health and community services organisations, including but not limited to community centres and groups, crisis and emergency services, health services, self-help and youth services. Services are listed with general contact and location details, and criteria information such as access, fees, referrals required and age ranges.

Last updated: 14 January 2020

NQ Connect

NQ Connect is a free phone and online counselling service for people aged 15 years and over in the Northern Queensland Primary Health Network (NQPHN) region.  Services can be accessed via phone, online chat, and video counselling.

Contact details

Connect to Wellbeing

Following a ‘no wrong door’ approach, Connect to Wellbeing provides a single point of entry to psychological services. Offering intake, assessment, triage and referrals, Connect to Wellbeing connects people with the right service at the right time.

Contact details

Mackay Community Mental Health Service

Mental Health Services offer a free and confidential service specialising in the treatment of individuals who have, or are at risk of developing, a major mental illness. Mental health services are provided to youth, adults and older persons.

Service finder for the Whitsunday and Bowen areas

The Whitsunday Suicide Prevention Network has developed a list of suicide prevention and crisis support contact numbers for Airlie Beach to Proserpine, Bowen to Collinsville and Home Hill & Ayr.

Contact details

Your Local GP

Type ‘GP’ in the My Community Directory search engine for local listings. GPs are the best starting point for someone seeking professional help. GPs can make a diagnosis, provide treatment options and referrals and draw up a Mental Health Treatment Plan so you can get a Medicare rebate for psychological treatment. Request a longer appointment to discuss mental health issues including suicidal thoughts.

Contact details

YIRS One Stop Youth Shop Inc.

YIRS One Stop Youth Shop is a local youth support service that supports young people between 8 – 21 years who may need information, support, advice or assistance around anything that is of concern.  The team at YIRS also work with families, friends or anyone who is involved in the young person’s life.