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If you or someone else is at immediate risk of harm, call Triple Zero (000) or visit your nearest emergency department.

Get help now

Support can look different for everyone. Free mental health services are available across Australia, offering different types of help – from immediate support to ongoing care. 

Use the options below to find the support that feels most helpful for you right now.

Immediate support

Free, confidential support available 24/7. Speak with a trained supporter who will listen without judgement, help you through difficult moments and talk through next steps. Many offer phone, online chat and text options.

State/territory-based services

These services operate in your state or territory and can help you find support close to home, including local programs, community services and face-to-face care.

Online services

Online support you can access from anywhere in Australia, including 1:1 support, facilitated groups, peer communities and practical resources.

Immediate support

Lifeline crisis support

Lifeline Australia

24/7 support

Crisis support and suicide prevention services by phone, text and online chat (24/7).

Suicide call back service logo

Suicide Call Back Service

24/7 support

Crisis support for people at risk of suicide, carers and bereaved, by phone, online chat and video chat (24/7). Their website also offers a range of online resources and information.

13 Yarn

13 YARN

24/7 support

If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN and talk with an Aboriginal or Torres Strait Islander Crisis Supporter (24/7).

MensLine Australia

MensLine Australia

24/7 support

Counselling support by phone or online chat for men with concerns about mental health – including anxiety and depression – relationship problems, anger management, coping strategies, grief and loss, loneliness and isolation, parenting, stress and suicide prevention (24/7).

Kids helpline

Kids Helpline

24/7 support

A private and confidential counselling service for young people aged 5 to 25, by phone and online chat (24/7). Kids Helpline also offer a free wellbeing app called Qwibbl, and a social media platform called My Circle.

Beyond Blue

Beyond Blue

24/7 support

If you’re going through a hard time, Beyond Blue offer brief counselling by phone (24/7) or online chat (3-11pm AEDT/AEST).

Thirrili

24/7 support

Emotional and practical support for Aboriginal and Torres Strait Islander families and communities impacted by a loss from suicide or other fatal traumatic incidents by phone (24/7).

QLife logo

QLife

Support 3-6pm AEDT/AEST daily
Free and confidential LGBTIQA+ peer support delivered by trained volunteers with lived experience. You can talk about mental health, relationships, identity or anything else on your mind in a safe, inclusive space.

State/territory-based services

Medicare Mental Health

Medicare Mental Health

8:30am-5pm AEDT/AEST, MONDAY TO FRIDAY

Medicare Mental Health can connect you with a range of mental health services across Australia and in your local area.

Learn more

Medicare Mental Health

8:30am-5pm AEDT/AEST, MONDAY TO FRIDAY

Medicare Mental Health can connect you with a range of mental health services across Australia and in your local area.

You can walk in to a Medicare Mental Health Centre or Kids Hub (0 to 12 years) near you, or free call their national phone service from 8:30am-5pm, Monday to Friday.

You can also browse a range of services and resources on their website to support yourself or someone you care for.

Medicare Mental Health is not a crisis service.

NSW Mental Health Line

NSW – Mental Health Line

24/7 support

The NSW Mental Health Line is a free statewide phone service that links people of all ages with NSW Health mental health services (24/7). This service is for anyone worried about their or someone else's mental health.

Learn more

NSW – Mental Health Line

The NSW Mental Health Line is a free statewide phone service that links people of all ages with NSW Health mental health services (24/7). This service is for anyone worried about their or someone else's mental health.

When you call the line, a trained mental health professional will:

  • Conduct a brief mental health assessment
  • Offer mental health advice where appropriate
  • If applicable, make recommendations for further care, including referrals to NSW Health mental health services.

The NSW Mental Health Line is not a counselling or one-off crisis support service.

QLD Mental Health Access Line

QLD – Mental Health Access Line

24/7 support

1300 MH CALL (1300 642 255) is a confidential mental health telephone triage service that links callers to their nearest Queensland Public Mental Health service (24/7).

Learn more

QLD – Mental Health Access Line

1300 MH CALL (1300 642 255) is a confidential mental health telephone triage service that links callers to their nearest Queensland Public Mental Health service (24/7).

The 1300 MH CALL service:

  • is the main point of access into public mental health services
  • is staffed by trained and experienced professional mental health clinicians
  • can provide advice and information in a mental health emergency or crisis
  • can provide support, information, advice and referral
  • will provide a mental health triage and refer to acute care teams where appropriate.

VIC - Head to Health Clinics

8:30am-5pm AEDT/AEST, MONDAY TO FRIDAY

Head to Health Clinics operate across Victoria and provide a safe and welcoming space to talk to someone if you, or someone you care about, are in distress, or need help finding the right mental health support to meet your needs.

Learn more

VIC - Head to Health Clinics

8:30am-5pm AEDT/AEST, MONDAY TO FRIDAY

Head to Health Clinics operate across Victoria and provide a safe and welcoming space to talk to someone if you, or someone you care about, are in distress, or need help finding the right mental health support to meet your needs.

You can access Head to Health Clinics by phone, or by visiting your nearest location – whatever you feel most comfortable with. No appointment or GP referral is required.

SA Health logo

SA - SA Health

The SA Health website provides a comprehensive directory of public mental health services in South Australia. Services are provided through community health centres and hospitals, and to consumers in their own homes.

WA Here for you support line info graphic

WA – Here For You Support Line

7am – 10pm daily

A confidential, non-judgemental phone and online chat service for Western Australians seeking support for their own, or another person’s, mental health, alcohol and/or other drug-related challenges.

Access Mental Health Tasmania

TAS – Access Mental Health

24/7 support

Access Mental Health is a mental health support, triage, and referral phone line delivered by the Department of Health Tasmania, in partnership with Lifeline.

Learn more

TAS – Access Mental Health

Access Mental Health is a mental health support, triage, and referral phone line delivered by the Department of Health Tasmania, in partnership with Lifeline.

Access Mental Health is operated by skilled and experienced mental health professionals, who can provide (24/7):

  • counselling support over the phone
  • information about the Tasmanian mental health system and the services available near you
  • help with referrals into public mental health services.
Office for mental health and wellbeing - ACT Government

ACT - Get help for your mental health

The ACT Government’s 'Get help for your mental health' webpage provides a directory of walk-in, phone and online supports for people with a wide range of mental health needs across the ACT.

Mental Health NT logo

NT – Mental Health NT & The Northern Territory Mental Health Line

24/7 support

Mental Health NT have a range of services you can access by region on their website. You can also call the Northern Territory mental health line and triage service (24/7).

Online services

SANE RecoveryClub logo

SANE RecoveryClub

Best for: Structure, connection and recovery planning 
A free online recovery program with facilitated peer groups, one-to-one support and moderated discussions for people living with ongoing mental health challenges and/or the people caring for them. You can connect with others, explore practical tools and access structured support through a private online portal. 
SANE Forums logo

SANE Forums

Best for: Peer support and shared experiences 
A moderated online community where people share experiences and support each other. You can read discussions and join in when you feel ready. Includes dedicated spaces for people living with mental health challenges, as well as family, friends and carers. 
Griefline logo

Griefline

Best for: Grief and loss support 
Free online and phone support for people experiencing grief and loss. Offers a support line and resources to help you understand and cope with what you’re going through. 

Reachout logo

ReachOut

Best for: Young people seeking peer support 
A safe, anonymous online space where young people can talk about mental health, relationships and everyday challenges. Moderated by trained staff to help keep discussions supportive and respectful. 
Black Dog Institute logo

Black Dog Institute Online Clinic

Best for: Self-guided support and understanding symptoms 
A free digital mental health service offering self-assessments, personalised feedback and evidence-based online programs for depression, anxiety and related conditions. 
Roses in the Ocean logo

Roses in the Ocean

Best for: Suicide-specific support and lived experience stories
Resources, training and community initiatives led by people with lived experience of suicide. Includes support for people who have experienced suicidal thoughts or supported someone through crisis. 
Carer Gateway

Carer Gateway

8am-5pm, MONDAY TO FRIDAY

Carer Gateway service providers help carers access a range of free in-person, over the phone, or online support services.

Minds Together logo

Minds Together

A free online program for family, friends, carers and kin who are supporting someone following a suicide attempt or experiencing suicidal distress.

You might also find these pages helpful

I recently attempted suicide

Support for the days and weeks after a suicide attempt, including what you may be feeling and where to find help.

I’m worried about someone

Signs to look out for and simple ways to start a supportive conversation with someone you care about.

I’m supporting someone who attempted suicide

Guidance for family members, friends and carers supporting someone recovering after a suicide attempt.

Are you or someone you know in crisis?

If you or someone else is at immediate risk of harm, call Triple Zero (000) or go to your nearest emergency department. If you’re supporting someone who has a plan to harm themselves, try not to leave them alone unless you’re concerned for your own safety.

Crisis support is available 24/7 via Lifeline (13 11 14), 13YARN (13 92 76) and the Suicide Call Back Service (1300 659 467).